Listing Policy


Welcome to Pet Stores Canada, the premier directory for pet store listings across Canada. Our mission is to connect pet owners with the best pet stores and services nationwide. To ensure a reliable, comprehensive, and user-friendly experience for both pet store owners and customers, we adhere to the following listing policies:

1. Eligibility for Listing

  • Pet-Related Businesses Only: Listings are exclusively for businesses that sell pet-related products or offer pet-related services, including pet stores, grooming services, veterinary clinics, and pet boarding services.
  • Operating in Canada: Businesses must be located in Canada or offer their services/products to Canadian customers.
  • Valid Business License: Each listed pet store or service must have a valid business license as per local and federal regulations.

2. Accuracy of Information

  • Complete Details Required: Listings must include comprehensive details about the business, such as the name, address, contact information, business hours, and a brief description of products/services offered.
  • Regular Updates: It is the responsibility of the listing owner to update their listing information to reflect any changes in business operations, contact details, or services offered.

3. User Reviews and Feedback

  • Authentic Reviews: Only genuine customers who have had a direct experience with the listed business may submit reviews and feedback.
  • Moderation: All reviews are subject to moderation to ensure they comply with our guidelines against profanity, hate speech, and irrelevant content.
  • Constructive Feedback Encouraged: We encourage reviews that are constructive and provide valuable insights for other customers and the business.

4. Prohibited Content

  • No Misleading Information: Listings must not contain false or misleading information about the business, products, or services.
  • No Infringing Content: Content that infringes on the intellectual property rights of others is strictly prohibited.
  • Decency and Respect: All content must be appropriate, respectful, and free from discriminatory or offensive material.

5. Privacy and Data Protection

  • Confidentiality: Personal and business information provided during the listing process will be handled with confidentiality and in accordance with our privacy policy.
  • Data Security: We commit to protecting the security of data and personal information against unauthorized access or disclosure.

6. Listings Approval and Removal

  • Approval Process: All listings are subject to approval by our moderation team to ensure compliance with our policies.
  • Rights to Remove: We reserve the right to remove or refuse any listing that violates our policies, without prior notice.

7. Amendments to Policies

  • Policy Updates: Pet Stores Canada reserves the right to update or modify these listing policies at any time to reflect changes in our services or legal requirements. Updated policies will be communicated to our users and will take effect immediately.

8. Paid Featured Listing Subscription Policy

  • Availability of Featured Listings: Pet Stores Canada offers a Paid Featured Listing option for businesses seeking enhanced visibility on our platform. Featured Listings appear prominently in search results and designated areas of the website, providing greater exposure to potential customers.
  • Subscription Terms: Businesses can subscribe to the Featured Listing service on a monthly or annual basis. Details regarding pricing, renewal terms, and the specific benefits of Featured Listings will be clearly outlined prior to subscription.
  • Cancellation and Refund: Subscribers may cancel their Featured Listing subscription at any time. However, refunds are subject to our refund policy, which will be provided at the time of subscription. We typically do not offer refunds for partially used subscription periods, but exceptions may be considered on a case-by-case basis.
  • Fair Use: To ensure a fair and equitable platform for all businesses, Featured Listings must also adhere to all other listing policies outlined by Pet Stores Canada. Misuse of the Featured Listing service, such as misleading information or inappropriate content, may result in the cancellation of the subscription and removal of the listing.
  • Renewal and Notification: Subscribers will be notified in advance of their subscription renewal date. It is the responsibility of the subscriber to update any relevant payment information to ensure uninterrupted service.

By opting for a Paid Featured Listing, businesses agree to these subscription policies, aiming to leverage enhanced visibility to reach a broader audience of pet owners across Canada. Our team is dedicated to providing support and ensuring that your Featured Listing maximizes your visibility and impact on our platform.

By listing your pet store or pet-related service on Pet Stores Canada, you agree to adhere to these policies, ensuring a trustworthy and beneficial experience for everyone involved. We look forward to partnering with you in connecting Canadian pet owners with the quality products and services they deserve.

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